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Symptom
You send mails with Thunderbird and use the IMAP protocol. However, sent messages cannot be saved in the “Sent” folder.
Cause
The IMAP server directory or personal namespace is configured incorrectly in Thunderbird.
Solution
Correct the Thunderbird configuration:
1. Click on the "Tools" menu and then on "Account Settings".
2. Click on "Server Settings" of the mailbox to be configured.
3. In the "Message Store" section, click the "Advanced ..." button.
4. In the "IMAP server directory" box type: INBOX
5. Type in the "Personal Namespace" field (quotation marks and periods are part of the input): "INBOX."
6. Confirm your entries with the "OK" button and save the configuration.
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