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Symptom

I want to move my domain to Bitpalace, but I fear that my site will be offline for a while or my domain will even be lost.

Solution

Transferring a domain to Bitpalace is not only easy, safe and risk-free, but also provides many additional advantages: You benefit from permanently low domain prices and many possible combinations of domains and web space. During the transfer Bitpalace handles all coordination work between the previous provider and us, to update the records in the domain name system and with the registry of your domain. We also ensure the correct allocation of your domain to your web space here.

Moving usually takes only a few hours, including updating the routers on the Internet. Your domain will remain uninterrupted accessible throughout the move. During the move incoming mail will not vanish. Before moving it will be delivered to your previous provider, after moving it will go straight into your Bitpalace mailbox.

Before moving your domain, backup your files and databases at your current provider, so that you can upload the data to your new web space here. You can already install the files and databases before the domain is switched to your new Bitpalace web space. If you upload your old website to your new server with the new access credentials immediately, your website will be available to the public immediately after the domain name has been switched. With the site preview feature in your customer control panel you can view the site even before the domain is moved to your new web space.

Overview of frequently asked questions